Last updated: 12th June 2023

Thank you for choosing Upservice. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using Upservice, you acknowledge and agree to the terms described in this policy.

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1.Information We Collect:

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1.1 Personal Information: When you sign up for our services or communicate with us, we may collect personal information such as your name, email address, phone number, and billing information. We may also collect additional information necessary to provide you with customer service outsourcing, such as customer inquiries and interactions.

1.2 Usage Information: We collect non-personal information related to your use of Upservice, including but not limited to browser type, device information, IP address, and operating system. This information helps us analyze trends, administer the website, and improve our services.

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2.How We Use Your Information:

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2.1 Provision of Services: We use your personal information to provide you with customer service outsourcing and support. This includes processing your inquiries, managing your account, and delivering requested services.

2.2 Communication: We may use your email address or phone number to communicate with you regarding important updates, service announcements, and promotional offers related to Upservice. You can opt-out of receiving marketing communications at any time.

2.3 Aggregated Data: We may aggregate and anonymize collected information for analytical purposes, statistical analysis, and improving our services. Aggregated data does not identify you personally and is not considered personal information.

2.4 Legal Compliance: In certain circumstances, we may be required to disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

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3.How We Protect Your Information:

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3.1 Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

3.2 Third-Party Services: We may use third-party service providers to assist in delivering our services. These providers have access to your personal information only to perform their tasks on our behalf and are obligated to maintain its confidentiality.

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4.Cookies and Tracking Technologies:

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4.1 Cookies: Upservice uses cookies and similar tracking technologies to enhance your experience, personalize content, analyze usage patterns, and improve our website's functionality. You have the option to disable cookies through your browser settings, but it may affect the usability of certain features.

4.2 Third-Party Analytics: We may use third-party analytics tools to gather information about your use of our website. These tools may collect and analyze data, including your IP address, device information, and website activity. The information generated by these tools is used to evaluate and improve our services.

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5.Children's Privacy:

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Upservice is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

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6.Changes to This Privacy Policy:

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website or through other communication channels.

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7.Contact Us:

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If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at sales@upservice.in.

Please note that this Privacy Policy applies only to Upservice and its associated website and services. It does not govern the practices of third-party websites or services that may be linked to or from our website. We encourage you to review the privacy policies of those third parties before providing